Refund Policy
A legal disclaimer
Refund Policy
At Portablo Coffi, we prioritize quality and customer satisfaction. Our refund policy outlines the terms under which you may request a refund.
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Returns on Physical Products
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Items purchased in-store or online may be returned within 14 days of purchase if they are unused, unopened, and in their original condition.
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Proof of purchase is required for all returns and refunds.
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Refunds on Services (E.g., Catering or Custom Orders)
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Deposits for catering and custom orders are non-refundable once confirmed.
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Refunds for cancellations of these services are subject to review, depending on the notice period and preparation status.
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Damaged or Defective Products
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If a product is found to be damaged or defective upon delivery, please contact us within 48 hours for a replacement or refund. We may require proof, such as a photo.
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Gift Cards
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Gift cards are non-refundable and cannot be exchanged for cash.
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Refund Process
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Approved refunds will be processed within 7 business days to the original payment method.
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If you have any questions or need assistance with your refund, please contact our team at [insert email/phone].